need

The Problem

The Need To Upskill Tech Professionals To Excel in Automation

Philips identified the need to upskill its technology professionals in automation tools and technologies, aiming to build both technical expertise and a consulting mindset. This dual focus was intended to empower these professionals to collaborate effectively with stakeholders.

To achieve this, Philips prioritized identifying the right use cases across different areas, establishing a robust automation pipeline, and implementing strategies to maximize the benefits of automation. The objective was to ensure their teams could work seamlessly with business stakeholders, monitor program success, and deliver measurable results in their automation initiatives.

solution

The Solution

From Big Picture to Perfect Details-Automating Success

Considering the need for professionals in the FP&A, IT, and business process domains, StackRoute designed a comprehensive six-month business analyst program for developing competence across four core areas.

  • From Automation Pipeline to Business case: Cultivating the skills of a world-class automation business analyst, blending technical and professional expertise.
  • Strategic Data Analysis Toolkit: Equipping participants with consulting and finance foundations, enhanced by statistical techniques.
  • Automation Program Charter Design: Enabling a macro-to-micro understanding of data techniques, aligning strategic vision with actionable insights.
  • Consulting Effectiveness:Strengthening consulting capabilities within the context of automation and change management.
need

The Team Behind

The key team members of the learning and training program

Vishnupriya Raghavan, Santosh Subramaniam, Anirudh Vamanmurthy Parvatikar, Kavya N P.

The Impact

StackRoute’s learning intervention significantly enhanced Philips' automation initiatives, offering a slew of improvements:

bi1

Error Rate Reduction

The error rate was reduced to below 5%, greatly improving the quality of outcomes.

bi-2

Customer Satisfaction

Scores increased from 78% to 85%, reflecting enhanced service delivery

bi3

Turnaround Time (TAT)

The turnaround time for request closure was nearly eliminated, streamlining processes and boosting efficiency.

bi3

Reduction in Manual Effort

Automation effectively minimized manual tasks, reducing human effort to just 90 seconds.

award

Award

2023 Brandon Hall Excellence Gold Award in the Best Training Program for the Extended Enterprise category.

Trusted By The Best In The Business

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